Jul 28 2011

A team approach to health care

Mott 5 East engages employees through open communication and collaboration

When Clinical Nurse Manager Laura Cherven, R.N., discusses her unit’s stellar Employee Engagement survey scores, she is quick to attribute the success to her staff members’ positive attitudes and collective work ethic.

“Everyone here works really well together to make our patients comfortable and safe,” she says, referring to the 5 East Unit of C.S. Mott Children’s Hospital.

Cherven is being modest.  Since 1987, her leadership skills have helped her unit, which works primarily with child and adolescent congenital heart patients, achieve some of the highest Employee Engagement scores at the University of Michigan Hospitals and Health Centers.  Willingness to Recommend your Department—one of the survey’s most straightforward markers of employees’ workplace satisfaction—has consistently been in the high 80’s for Mott 5 East. Read the rest of this entry »

Jul 21 2011

What’s to Eat?

New Children’s and Women’s hospital cafeteria designed for families, faculty and staff

A brand new, state-of-the-art children’s and women’s hospital calls for more than your average cafeteria. That’s why it’s taken more than two years, a dozen people and thirteen requirements to plan and open the Getaway n Play Café in the C.S. Mott Children’s and Von Voigtlander Women’s Hospital.

A graphic rendering of the new cafeteria.

Slated to open Dec. 4, the retail food vendor Aramark will bring together the vision created by a team of Health System employees, Health System patients and families. Getaway n Play Café will take a unique approach to feeding Health System employees and guests, young and old. The café will be open from 6 a.m. – 12 a.m. every day (with a limited menu after 9 p.m.) and includes:

  • Noodles and stuff, featuring customizable noodle entrees, sandwiches and grilled favorites
  • Snatch it Up grab and go items
  • Yummy dessert bar
  • Full-service Subway restaurant Read the rest of this entry »